Cookie Policy

1. What are cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, to improve user experience, and to provide information to site owners.

We also use similar technologies such as web beacons, pixels, and local storage. For simplicity, all such technologies are referred to as "cookies" in this Policy.

2. Why we use cookies

We use cookies to:

• Keep Landbook secure and functioning properly
• Understand how visitors use our site
• Improve design, performance, and content
• Provide live chat support

3. Types of cookies we use

a) Strictly Necessary Cookies

These cookies are essential for the proper functioning of the website. Without these cookies, the website would not work properly. They enable basic functions like page navigation, access to secure areas, and maintain your session. These cookies cannot be disabled.

b) Analytics Cookies

These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us improve the website and provide a better user experience. Where possible, IP addresses are anonymized before processing.

Note: Data is transferred to Google LLC and Heap Inc. in the United States under Standard Contractual Clauses (SCCs) approved by the European Commission.

Analytics cookies are only set with your consent.

c) Functionality Cookies

These cookies enable enhanced functionality and personalization, such as live chat support. They may be set by us or by third-party providers whose services we use on our pages.

Note: If you are logged in, your name and email may be shared with Help Scout Inc. (USA) to provide personalized support. Help Scout acts as our data processor under a data processing agreement.

Functionality cookies are only set with your consent.

4. Third-party cookies

Some cookies are set by third-party services integrated with Landbook:

Third parties may use their own cookies to collect data about your browsing. We do not use marketing or advertising cookies.

5. Your cookie choices

When you first visit Landbook, you'll see a banner allowing you to:

• Accept all cookies
• Reject all (only strictly necessary cookies will be used), or
• Manage preferences (choose which categories to enable)

You can change your preferences at any time by clicking "Cookie Preferences" in the footer.

If you prefer, you can also manage or delete cookies directly through your browser:

• Chrome
• Firefox
• Safari
• Edge

If you disable some cookies, parts of the site (like login or live chat) may not function properly.

6. How long cookies are stored

• Session cookies are deleted automatically when you close your browser.
• Persistent cookies remain on your device until they expire or you delete them manually.

We store cookie consent information for up to 12 months, after which we'll ask you to confirm your choices again.

7. Legal basis for using cookies

Under GDPR and the Polish Telecommunications Law (Prawo telekomunikacyjne), we may store cookies on your device if they are strictly necessary for the operation of the site.

For all other cookies (Analytics and Functionality), we ask for your explicit consent, which you may withdraw at any time by clicking "Cookie Preferences" in the footer.

8. Updates to this Cookie Policy

We may update this Cookie Policy from time to time.

When changes are made, we'll update the "Effective date" above and, where appropriate, notify users through the banner or website notice.

9. Contact

If you have any questions or requests regarding this Cookie Policy, please contact us at: [email protected]